ISO 9001:2000 Quickly Proves A Benefit to An Ultra-High-Precision Machine Shop

Product: Objective Industries currently provides ultra precision machined components to the aerospace and medical industry, working to dimensions as fine as 50 millionths of an inch with materials including ceramics, steels, carbides and hard plastics.

The Company: Since 1967, Objective Industries has been a privately held, ultra-precision machine shop located in Fishersville, Virginia employing 20 workers. Objective currently has five state apprenticeship programs including Jig Grinding, ID-OD Grinding, Surface Grinding, EDM Technician, and Machinist. Through these programs, the skilled staff at Objective has earned the level of “Journeymen” in their field.

The Problem: Objective Industries was experiencing requests by customers to become registered to ISO 9001 as a requirement to remain a vendor. In addition, the sales force was being told by potential new customers that without ISO certification they could not do business with Objective Industries.

The Response: VPMEP worked with Objective’s management team to implement the ISO Quality Management Standard, leading to Objective’s being recommended for registration in July 2003. VPMEP’s experienced ISO specialists, with Objectives’ staff developed the necessary procedures and quality documents to be effective for a small company without additional overhead. This included training the staff to audit, write procedures and maintain a continuous improvement program as required by ISO 9001:2000. In less than a month, this recommendation has led to orders from a new customer in the medical industry, which requires their vendors to be ISO certified.

The Results: The implementation of ISO 9001:2000 at this small company has led to new business, both with the new customers, as well as existing customers that require their vendors to be ISO certified.

Management’s Comment: “Despite a terrible economy, this implementation had to be done. VPMEP’s ability to work with our small company in these hard times has led to new business with a new client in less than a month after being recommended for ISO registration. We see this effort as a new beginning for Objective Industries, and are seeing new business to justify that belief.”
-James Oberg, President, Objective Industries

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