QMS (Quality Management Systems) is a systematic approach to business and production processes with an emphasis on the customer and on quality outcomes. GENEDGE integrates Six Sigma DMAIC methodology with Quality Management tools to help your organization continuously Define, Measure, Analyze, Improve and Control those key processes that drive business performance. This dynamic combination helps to improve your ability to:

• Define customer requirements
• Improve customer satisfaction
• Manage resources
• Improve processes
• Positively impact the environment
• Improve your business

• Routine annual independent audits
• As a pre-audit before seeking accreditation For contractual or mandatory purposes
• To evaluate the need for performance improvement
• As a requirement of an existing / perspective customer

Baldrige Criteria Assessments
GENEDGE simplifies the Baldrige process with easy-to-understand, practical performance improvement services to help you quickly gain competence and independence.

Quality Culture
Changing your culture is an important step in the acceptance of a Quality Management System by your organization. GENEDGE works with you to make the ISO transition smoother.

Below are some of the TRAINING AND AUDITOR WORKSHOPS available.

• Lead Auditor workshops
• Internal Auditor workshops
• Executive Introduction to ISO based management systems - This overview provides senior managers and company owners with critical information regarding the structure, content and application of any or all of the ISO based management systems.
• Quality System Assessment - This audit of your facility looks at your entire operation in terms of systems, processes, methods, and controls to determine how well your company manages quality assurance.
• GENEDGE can also develop workshops customized to your specific needs.

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