Less Down Time and Increased Capacity for Richmond Corrugated Box Company through Set-up Reduction
Richmond Corrugated Box Co.The Company
Richmond Corrugated Box was founded in 1971 catering to the short-run, fast-turnaround niche in Richmond, Virginia. Today the company operates with approximately 50 employees and its goal is simply to provide customers with quality products and service in a professional and timely fashion. Wilmington Box Company, located in Burgaw, North Carolina is also part of Richmond Corrugated Box.

The Situation
Richmond Corrugated recognized the need to improve several aspects of its business in order to better compete in the marketplace. The company began budgeting for a 40% sales increase over the coming year. Management recognized they would improve productivity by reducing set-up time on key pieces of equipment and that reducing such non-value added time would increase the time available to run customer orders. Improved work procedures with accompanying documentation would also benefit production operations and create better training aids for new employees.

The Response
Richmond Corrugated selected the Titan-Rotary Die Cutter as the subject machine for this project. GENEDGE ALLIANCE Project Managers videotaped a representative set-up of the die cutter that would supplement GENEDGE’s teaching materials and provide a baseline for the improvement process. GENEDGE Project Managers analyzed the tape to identify improvement opportunities. GENEDGE then provided a one-day class to orient personnel in the theory and practical application of set-up reduction techniques. At the conclusion of the training, the videotaped set-up of the Titan-Rotary Die Cutter was shared with the employees and analyzed versus the set-up reduction techniques that were covered in class. Additional opportunities for time savings were identified at that time by the employees.

The group compiled improvement ideas based on the analysis of the videotape and developed a new set-up reduction methodology for the machine. The new methodology was documented by GENEDGE Project Managers and shared with the team for editing and approval in order to produce an improved process that could be embraced by the employees. GENEDGE also reviewed existing documentation and procedures for the normal operation of the Titan-Rotary Die Cutter. After the review, GENEDGE Project Managers worked with employees to develop improved documentation that would supplement new operator training and allow for greater cross training within the organization.

The Results
A cost savings of $6,600.00 was estimated. Qualitative results were evident in improvements in employee morale, improved quality, and a more organized and safer work area.

Management’s Comments
"Our crews take a lot of pride in what they do. They understand that our business is very competitive and to be successful they need to consistently produce top quality products as fast as possible. GENEDGE put procedures into place that help our operators reach their goals." – Mark Williams, President

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